Customer Satisfaction Survey | homesmartminnesota.com

At Homesmart from Xcel Energy^sm, we strive to deliver superior service to all of our customers. We always welcome feedback and comments, so please take a moment to fill out this survey and let us know how we did.

Fill out this survey for your chance to win a $25 Visa gift card!

Customer Information

Name: *

Phone: *

Service Address: *

Email :

Appliance Served: *

Service Provider :

Date Serviced:

Questions

Scale of 1 to 10 (1 being the worst and 10 being the best)

HomeSmart

1. Are you the person that contacted HomeSmart for your repair need? : *

2. Please rate the HomeSmart customer service representative that you spoke to.: *

3. Please rate your overall satisfaction with HomeSmart. : *

Service Provider

4. Please rate the service provider that contacted you to set the appointment: *

5. Did the technician keep the scheduled appointment? : *

6. Did the technician complete the work the first time?: *

If not, did the technician need to order a part to complete the repair?:

7. Do you feel the work was completed in a timely manner?: *

8. Number of days to complete the repair:

9. Please rate the technician's knowledge and experience.: *

10. Please rate the service technician overall: *

Overall

12. Would you like to be contacted by a HomeSmart Representative?: *

Best time to reach me:

Best number to reach me:

Please contact me by email:

by email

Questions & Comments: